Online credit card payment rules

Abbreviated name of the company (in accordance with the constituent documents):): LLC "NOVINKI PARK";

TIN / KPP: 5043061790/504301001; BIN: 1175043000032;

Actual address: 142200, Moscow Region, Serpukhov District, Novinki-Begichevo, 14B, room number 11, 2nd floor

We accept VISA, MasterCard, Payment system "Mir". Information on security measures when conducting online operations with a credit card on the Internet The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the Payment System Mir based on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transfer through closed communication channels. Bank card data are entered on a secure payment page.

When paying by credit card, you will need to enter the card number, expiration date, name of the card holder (in Latin letters, as on the card, code CVC2 / CVV2 and press pay. Payment is made through the authorization server of the Processing Center of Sberbank PJSC. To pay for your purchase, you will be redirected to the payment gateway of Sberbank PJSC to enter your card details.

This site supports 258-bit encryption. Confidentiality of the personal information provided is ensured by Sberbank PJSC. The information entered will not be provided to third parties, except as provided by the laws of the Russian Federation. Payment by credit card is carried out in strict accordance with the requirements of payment systems Visa Int., MasterCard Europe Sprl, MIR) Next, you will be redirected to your bank page to enter the 3DSecure code that will be sent to you in SMS. If the 3DSecure code has not arrived at you, then you should contact the bank that issued the card to you. Do not use PIN when ordering goods and services via the Internet, or by phone / fax. Do not provide personal data or information about the bank (s) card (account) via the Internet, for example, PIN, passwords for access to bank resources, validity of a bank card, credit limits, transaction history, personal data. You should use the websites of only well-known and trusted trade organizations and services. Be sure to make sure the addresses of the Internet sites to which you are connecting and on which you intend to make purchases are correct. similar addresses can be used to carry out illegal actions. Pay with the card only on secure pages of the site, in the address bar of the browser will appear “https: //” and an icon in the form of a closed lock. The icon means that your data will be transmitted in encrypted form. Install anti-virus software on your computer and regularly update it and update other software products you use (operating system and application programs), this can protect you from malicious software. It is recommended to make purchases only from your computer in order to maintain the confidentiality of personal data and (or) information about the bank (s) card (account). If the purchase is made using someone else's computer, it is not recommended to store personal data and other information on it, and after completing all operations, you need to make sure that personal data and other information have not been saved (again loading the seller’s web page on the browser on which purchases).

Cases of payment refusal:

The bank card is not intended for making payments via the Internet, as you can find out by contacting your Bank;

Insufficient funds to pay by credit card. You can find out more about the availability of funds on a bank card by contacting the bank that issued the bank card;

Bank card details were entered incorrectly;

Your credit card has expired. The validity period of a card is usually indicated on the front side of the card (this is the month and year until which the card is valid) You can learn more about the validity period of a card by contacting the bank that issued the bank card;

For questions regarding payment by credit card and other issues related to the operation of the site, you can contact the following numbers: +7 (915) - 011 - 11 - 94, +7 (985) - 988 - 14 - 01. The personal information you provide (name, address, phone, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our Web server. Cancellation policy When paying with cards, cash refunds are not allowed. The return procedure is governed by international payment system rules.

If canceled up to 1 day or on the day of arrival, the penalty is 100% of 1 day of stay;

To return money to a bank card, you need to fill out the "Money Refund Application", which is sent at the request of the company to the email address and send it, along with the attachment of a copy of the passport, to welcome@novinkipark.ru

The refund will be made to the bank card within 5 (five) business days from the date of receipt of the "Application for the return of funds" by the Company. To return money from operations with errors, you must apply with a written statement and attach a copy of your passport and receipts / receipts confirming the erroneous write-off. This statement must be sent to welcome@novinkipark.ru The amount of the refund will be equal to the amount of the purchase. The term for consideration of the Application and the refund starts to be calculated from the moment the Company receives the Application and is calculated on business days excluding holidays / weekends.